Security Portal

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Overview

Welcome to Circleback's Security Portal. Our commitment to data privacy and security is embedded in every part of our business. Use this Security Portal to learn about our security posture and request access to our security documentation.

Support

If you have any questions, email support@circleback.ai.

Our support team is available 24/7. The priority support (available with Circleback for Teams) first-response SLA is 24 hours. For all other cases, please allow up to 2 business days for a response.

Compliance

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GDPR
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SOC 2
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Documents

SOC 2

Risk Profile

Data Access LevelRestricted
Impact LevelSubstantial
Recovery Time ObjectiveImmediate
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Product Security

Audit Logging
Data Security
Integrations
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Reports

We may provide security-related reports upon request.

Self-Assessments

We are working on our security compliance. We can provide completed questionnaires upon request.

Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Code Analysis
Software Development Lifecycle

Data Privacy

Data Breach Notifications
Data Into System
Data Out of System

Access Control

Data Access
Logging
Password Security

Infrastructure

Azure
Google Cloud Platform

Endpoint Security

We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.

Network Security

We protect our corporate network against external & internal threats.

Corporate Security

We implement internal measures and practices to maintain a high standard of security.

Policies

We are currently working with experts to put together our company policies. Please contact us for more details.

Security Grades

We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.

If you need help using this Trust Center, please contact our Cybersecurity Risk team.

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